The fine print
Coastal policies.
Last updated: April 30, 2026
We keep these short and direct. If something on this page doesn't answer your question, write us at bpo@achievemor.io and we'll get you a real answer.
Shipping Policy
Roast-to-order timing, carriers, international, and delivery expectations.
Return & Refund Policy
The three-bucket rule. We don't accept returns — we replace, on us when we're wrong.
Package Theft & Delivery Responsibility
Who's responsible at each stage and what to do if a package is missing.
Privacy Policy
What we collect, how we use it, your rights under CCPA, GDPR, and state privacy laws.
Terms of Service & Sale
The contractual basis for using the storefront and buying our coffee.
Label Claims & Sourcing Disclosure
What we claim, what we don't, and why. Per-product motto, per-tier sourcing, paper trail on every public claim.
FDA & Health Claims Disclaimer
Coffee is food, not medicine. We don't make health, supplement, or therapeutic claims.
California Proposition 65 Notice
Required California warning for roasted coffee acrylamide, in plain English.
Accessibility Statement
WCAG 2.1 AA target. How to report a barrier and what we'll do about it.
For customer service, see Contact & Support. For wholesale or partnership inquiries, write us at bpo@achievemor.io.
